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Towards Smart Customer Knowledge Management Systems

Thang Le Dinh, Nguyen Anh Khoa Dam. Towards Smart Customer Knowledge Management Systems. In Krystian Wojtkiewicz, Jan Treur, Elias Pimenidis, Marcin Maleszka, editors, Advances in Computational Collective Intelligence - 13th International Conference, ICCCI 2021, Kallithea, Rhodes, Greece, September 29 - October 1, 2021, Proceedings. Volume 1463 of Communications in Computer and Information Science, pages 225-238, Springer, 2021. [doi]

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Thang Le Dinh

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Nguyen Anh Khoa Dam

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