Thang Le Dinh, Nguyen Anh Khoa Dam. Towards Smart Customer Knowledge Management Systems. In Krystian Wojtkiewicz, Jan Treur, Elias Pimenidis, Marcin Maleszka, editors, Advances in Computational Collective Intelligence - 13th International Conference, ICCCI 2021, Kallithea, Rhodes, Greece, September 29 - October 1, 2021, Proceedings. Volume 1463 of Communications in Computer and Information Science, pages 225-238, Springer, 2021. [doi]
Abstract is missing.