Managing the Quality of Modular Services - A Process-Oriented Aggregation of Expected Service Levels Based on Probability Distributions

Clemens van Dinther, Rico Knapper, Benjamin Blau, Tobias Conte, Arun Anandasivam. Managing the Quality of Modular Services - A Process-Oriented Aggregation of Expected Service Levels Based on Probability Distributions. In Kuo-Ming Chao, Christian Huemer, Birgit Hofreiter, Yinsheng Li, Nazaraf Shah, editors, 12th IEEE Conference on Commerce and Enterprise Computing, CEC 2010, Shanghai, China, November 10-12, 2010. pages 162-167, IEEE, 2010. [doi]

Abstract

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