An Ergonomic Assessment of Transmission, Layout, and Content of Philippine Fast-Food Chains' Customer Feedback Surveys for Effective Data Collection

Dylan Rafael Dizon, Maria Sophia Ariola, Von Christiene Dela Vega, Keneth Sedilla. An Ergonomic Assessment of Transmission, Layout, and Content of Philippine Fast-Food Chains' Customer Feedback Surveys for Effective Data Collection. In Tareq Z. Ahram, Christianne Falcão, editors, Advances in Usability and User Experience - Proceedings of the AHFE 2019 International Conferences on Usability & User Experience, and Human Factors and Assistive Technology, Washington, DC, USA, July 24-28, 2019. Volume 972 of Advances in Intelligent Systems and Computing, pages 589-597, Springer, 2019. [doi]

Abstract

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