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Inform, Explain, or Control: Techniques to Adjust End-User Performance Expectations for a Conversational Agent Facilitating Group Chat Discussions

Hyo Jin Do, Ha Kyung Kong, Pooja Tetali, Karrie Karahalios, Brian P. Bailey. Inform, Explain, or Control: Techniques to Adjust End-User Performance Expectations for a Conversational Agent Facilitating Group Chat Discussions. PACMHCI, 7(CSCW2):1-26, 2023. [doi]

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