Gary Doucette, Ginger LeBlanc. The call tracking system. In SIGUCCS. pages 172-173, 2002. [doi]
@inproceedings{DoucetteL02, title = {The call tracking system}, author = {Gary Doucette and Ginger LeBlanc}, year = {2002}, doi = {10.1145/588646.588682}, url = {http://doi.acm.org/10.1145/588646.588682}, researchr = {https://researchr.org/publication/DoucetteL02}, cites = {0}, citedby = {0}, pages = {172-173}, booktitle = {SIGUCCS}, }