Dan Dragan, Thomas Gringel, Jane Hall, Richard O. Sinnott, Michael Tschichholz, Wilhelm Vortisch. Integrated Trouble Management to Support Service Quality Assurance in a Multi-provider Context. In Jaime Delgado, George D. Stamoulis, Alvin P. Mullery, Didoe Prevedourou, Keith Start, editors, Telecommunications and IT Convergence Towards Service E-volution, 7th International Conference on Intelligence and Services in Networks, IS&N 2000, Athens, Greece, February 23-25, 2000, Proceedings. Volume 1774 of Lecture Notes in Computer Science, pages 117-132, Springer, 2000.
@inproceedings{DraganGHSTV00,
title = {Integrated Trouble Management to Support Service Quality Assurance in a Multi-provider Context},
author = {Dan Dragan and Thomas Gringel and Jane Hall and Richard O. Sinnott and Michael Tschichholz and Wilhelm Vortisch},
year = {2000},
tags = {context-aware},
researchr = {https://researchr.org/publication/DraganGHSTV00},
cites = {0},
citedby = {0},
pages = {117-132},
booktitle = {Telecommunications and IT Convergence Towards Service E-volution, 7th International Conference on Intelligence and Services in Networks, IS&N 2000, Athens, Greece, February 23-25, 2000, Proceedings},
editor = {Jaime Delgado and George D. Stamoulis and Alvin P. Mullery and Didoe Prevedourou and Keith Start},
volume = {1774},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {3-540-67152-8},
}