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Susan M. Dray. Structured Observation: Practical methods for understanding users and their work context. In CHI Extended Abstracts. pages 182-183, 1997. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: Structured observation: practical methods for understanding users and their work contextSusan M. Dray. CHI 1998: 123-124 [doi] Practical observation skills for understanding users and their work in contextSusan M. Dray. CHI 1999: 106-107 [doi]
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