Susan M. Dray. Structured observation: practical methods for understanding users and their work context. In Clare-Marie Karat, Arnold M. Lund, editors, CHI 98 Conference Summary on Human Factors in Computing Systems, CHI '98, Los Angeles, California, USA. pages 123-124, ACM, 1998. [doi]
@inproceedings{Dray98,
title = {Structured observation: practical methods for understanding users and their work context},
author = {Susan M. Dray},
year = {1998},
doi = {10.1145/286498.286569},
url = {http://doi.acm.org/10.1145/286498.286569},
researchr = {https://researchr.org/publication/Dray98},
cites = {0},
citedby = {0},
pages = {123-124},
booktitle = {CHI 98 Conference Summary on Human Factors in Computing Systems, CHI '98, Los Angeles, California, USA},
editor = {Clare-Marie Karat and Arnold M. Lund},
publisher = {ACM},
}