Hybrid Kano-fuzzy-DEMATEL model based risk factor evaluation and ranking of cross-border e-commerce SMEs with customer requirement

Shan Du, Hua Li, Bingzhen Sun. Hybrid Kano-fuzzy-DEMATEL model based risk factor evaluation and ranking of cross-border e-commerce SMEs with customer requirement. Journal of Intelligent and Fuzzy Systems, 37(6):8299-8315, 2019. [doi]

@article{DuLS19,
  title = {Hybrid Kano-fuzzy-DEMATEL model based risk factor evaluation and ranking of cross-border e-commerce SMEs with customer requirement},
  author = {Shan Du and Hua Li and Bingzhen Sun},
  year = {2019},
  doi = {10.3233/JIFS-190830},
  url = {https://doi.org/10.3233/JIFS-190830},
  researchr = {https://researchr.org/publication/DuLS19},
  cites = {0},
  citedby = {0},
  journal = {Journal of Intelligent and Fuzzy Systems},
  volume = {37},
  number = {6},
  pages = {8299-8315},
}