Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Rameshwar Dubey, Tripti Singh. A theoretical framework of soft TQM in successful implementation. IJAOM, 4(3):195-218, 2012. [doi]
Abstract is missing.