Abstract is missing.
- IntroductionMarlon Dumas, Wil M. P. van der Aalst, Arthur H. M. ter Hofstede. 1-20
- Person-to-Application Processes: Workflow ManagementAndreas Oberweis. 21-36
- Person-to-Person Processes: Computer-Supported Collaborative WorkClarence A. Ellis, Paulo Barthelmess, Jun Chen, Jacques Wainer. 37-60
- Enterprise Application Integration and Business-to-Business Integration ProcessesChristoph Bussler. 61-82
- Process Modeling Using UMLGregor Engels, Alexander Förster, Reiko Heckel, Sebastian Thöne. 83-117
- Process Modeling Using Event-Driven Process ChainsAugust-Wilhelm Scheer, Oliver Thomas, Otmar Adam. 119-145
- Process Modeling Using Petri NetsJörg Desel. 147-177
- Patterns of Process ModelingWil M. P. van der Aalst, Arthur H. M. ter Hofstede, Marlon Dumas. 179-203
- Process Design and RedesignHajo A. Reijers. 205-234
- Process MiningWil M. P. van der Aalst, A. J. M. M. Weijters. 235-255
- Transactional Business ProcessesGustavo Alonso. 257-278
- Standards for Workflow Definition and ExecutionJan Mendling, Michael zur Muehlen, Adrian Price. 279-316
- The Business Process Execution Language for Web ServicesRania Khalaf, Nirmal Mukhi, Francisco Curbera, Sanjiva Weerawarana. 317-342
- Workflow Management in StaffwareCharles Brown. 343-362
- The FLOWer Case-Handling Approach: Beyond Workflow ManagementPaul Berens. 363-395