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Impact of Feedback and Usability of Online Payment Processes on Consumer Decision Making

Ranjan Dutta, Sirkka L. Jarvenpaa, Kerem Tomak. Impact of Feedback and Usability of Online Payment Processes on Consumer Decision Making. In Proceedings of the International Conference on Information Systems, ICIS 2003, December 14-17, 2003, Seattle, Washington, USA. pages 15-24, Association for Information Systems, 2003.

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