James O. Dyal, William DeWald Jr.. Small business system performance analysis. In Paul F. Roth, Gary J. Nutt, editors, Proceedings of the 1979 ACM SIGMETRICS conference on Simulation, measurement and modeling of computer systems, SIGMETRICS 1979, Boulder, Colorado, USA, August 13-15, 1979. pages 269-275, ACM, 1979. [doi]
Abstract is missing.