Abeer Dyoub, Stefania Costantini, Francesca A. Lisi. An Approach Towards Ethical Chatbots in Customer Service. In Salvatore Maria Anzalone, Luca Buoncompagni, Alberto Castellini, Alberto Finzi, editors, Proceedings of the 6th Italian Workshop on Artificial Intelligence and Robotics co-located with the XVIII International Conference of the Italian Association for Artificial Intelligence (AI*IA 2019), Rende, Italy, November 22, 2019. Volume 2594 of CEUR Workshop Proceedings, pages 1-5, CEUR-WS.org, 2019. [doi]
Abstract is missing.