Customer Experience Quality and Its Marketing Outcomes in Banking: Evidence from Industry in Transition

Tanja Dzinic, Dorde Celic, Viktorija Petrov, Zoran Draskovic. Customer Experience Quality and Its Marketing Outcomes in Banking: Evidence from Industry in Transition. Systems, 14(3), 2026. [doi]

Authors

Tanja Dzinic

This author has not been identified. Look up 'Tanja Dzinic' in Google

Dorde Celic

This author has not been identified. Look up 'Dorde Celic' in Google

Viktorija Petrov

This author has not been identified. Look up 'Viktorija Petrov' in Google

Zoran Draskovic

This author has not been identified. Look up 'Zoran Draskovic' in Google