Why Do Organizations Focus on Assessments Instead of Their Process-Improvement Objectives?

Maria Eckey, Christian Greiner, Thomas Peisl. Why Do Organizations Focus on Assessments Instead of Their Process-Improvement Objectives?. In Alastair Walker, Rory V. O'Connor, Richard Messnarz, editors, Systems, Software and Services Process Improvement - 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18-20, 2019, Proceedings. Volume 1060 of Communications in Computer and Information Science, pages 392-401, Springer, 2019. [doi]

Abstract

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