A Case Study of Inconsistency in Process Mining Use: Implications for the Theory of Effective Use

Rebekah Eden, Rehan Syed, Sander J. J. Leemans, Joos A. C. M. Buijs. A Case Study of Inconsistency in Process Mining Use: Implications for the Theory of Effective Use. In Artem Polyvyanyy, Moe Thandar Wynn, Amy Van Looy, Manfred Reichert, editors, Business Process Management - 19th International Conference, BPM 2021, Rome, Italy, September 06-10, 2021, Proceedings. Volume 12875 of Lecture Notes in Computer Science, pages 363-379, Springer, 2021. [doi]

Abstract

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