Differences in perceptions of communication quality between a Twitterbot and human agent for information seeking and learning

Chad Edwards, Austin J. Beattie, Autumn Edwards, Patric R. Spence. Differences in perceptions of communication quality between a Twitterbot and human agent for information seeking and learning. Computers in Human Behavior, 65:666-671, 2016. [doi]

@article{EdwardsBES16,
  title = {Differences in perceptions of communication quality between a Twitterbot and human agent for information seeking and learning},
  author = {Chad Edwards and Austin J. Beattie and Autumn Edwards and Patric R. Spence},
  year = {2016},
  doi = {10.1016/j.chb.2016.07.003},
  url = {http://dx.doi.org/10.1016/j.chb.2016.07.003},
  researchr = {https://researchr.org/publication/EdwardsBES16},
  cites = {0},
  citedby = {0},
  journal = {Computers in Human Behavior},
  volume = {65},
  pages = {666-671},
}