Efthimis N. Efthimiadis, David G. Hendry, Pamela A. Savage-Knepshield, Carol Tenopir, Peiling Wang. Mental models of information retrieval systems. In Managing and Enhancing Information: Cultures and Conflicts - Proceedings of the 67th ASIS&T Annual Meeting, ASIST 2004, Providence, Rhode Island, USA, November 12-17, 2004. Volume 41 of Proceedings of the Association for Information Science and Technology, pages 580-581, Wiley, 2004. [doi]
Abstract is missing.