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Ute Ehrlich, Gerhard Hanrieder, Ludwig Hitzenberger, Paul Heisterkamp, Klaus Mecklenburg, Peter Regel-Brietzmann. Access - automated call center through speech understanding system. In George Kokkinakis, Nikos Fakotakis, Evangelos Dermatas, editors, Fifth European Conference on Speech Communication and Technology, EUROSPEECH 1997, Rhodes, Greece, September 22-25, 1997. pages 1819-1822, ISCA, 1997. [doi]

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