Tom R. Eikebrokk, Jon Iden. ITIL Implementation: The Role of ITIL Software and Project Quality. In Abdelkader Hameurlain, A Min Tjoa, Roland Wagner, editors, 23rd International Workshop on Database and Expert Systems Applications, DEXA 2012, Vienna, Austria, September 3-7, 2012. pages 60-64, IEEE Computer Society, 2012. [doi]
@inproceedings{EikebrokkI12,
title = {ITIL Implementation: The Role of ITIL Software and Project Quality},
author = {Tom R. Eikebrokk and Jon Iden},
year = {2012},
doi = {10.1109/DEXA.2012.17},
url = {http://doi.ieeecomputersociety.org/10.1109/DEXA.2012.17},
researchr = {https://researchr.org/publication/EikebrokkI12},
cites = {0},
citedby = {0},
pages = {60-64},
booktitle = {23rd International Workshop on Database and Expert Systems Applications, DEXA 2012, Vienna, Austria, September 3-7, 2012},
editor = {Abdelkader Hameurlain and A Min Tjoa and Roland Wagner},
publisher = {IEEE Computer Society},
isbn = {978-1-4673-2621-6},
}