Clarence A. Ellis, Paulo Barthelmess, Jun Chen, Jacques Wainer. Person-to-Person Processes: Computer-Supported Collaborative Work. In Process-Aware Information Systems: Bridging People and Software Through Process Technology. pages 37-60, Wiley, 2005.
@incollection{EllisBCW05, title = {Person-to-Person Processes: Computer-Supported Collaborative Work}, author = {Clarence A. Ellis and Paulo Barthelmess and Jun Chen and Jacques Wainer}, year = {2005}, researchr = {https://researchr.org/publication/EllisBCW05}, cites = {0}, citedby = {0}, pages = {37-60}, booktitle = {Process-Aware Information Systems: Bridging People and Software Through Process Technology}, publisher = {Wiley}, isbn = {978-0-471-66306-5}, }