Multi-agent framework for social CRM: Extracting and analyzing opinions

Fatima Zohra Ennaji, Abdelaziz El Fazziki, Hasna El Alaouiel El Abdallaoui, Abderrahmane Sadiq, Mohammed Sadgal, Djamal Benslimane. Multi-agent framework for social CRM: Extracting and analyzing opinions. In 13th IEEE/ACS International Conference of Computer Systems and Applications, AICCSA 2016, Agadir, Morocco, November 29 - December 2, 2016. pages 1-8, IEEE, 2016. [doi]

Abstract

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