Christer Eriksson, Kristian Olsen, Stefan Schmager, Ilias O. Pappas, Polyxeni Vassilakopoulou. Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. In Marijn Janssen, Luiz Pinheiro, Ricardo Matheus, Fernanda Frankenberger, Yogesh K. Dwivedi, Ilias O. Pappas, Matti Mäntymäki, editors, New Sustainable Horizons in Artificial Intelligence and Digital Solutions - 22nd IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2023, Curitiba, Brazil, November 9-11, 2023, Proceedings. Volume 14316 of Lecture Notes in Computer Science, pages 41-53, Springer, 2023. [doi]
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