Combining BPM and social software: contradiction or chance?

Selim Erol, Michael Granitzer, Simone Happ, Sami Jantunen, Ben Jennings, Paul Johannesson, Agnes Koschmider, Selmin Nurcan, Davide Rossi, Rainer Schmidt. Combining BPM and social software: contradiction or chance?. Journal of Software Maintenance, 22(6-7):449-476, 2010. [doi]

@article{ErolGHJJJKNRS10,
  title = {Combining BPM and social software: contradiction or chance?},
  author = {Selim Erol and Michael Granitzer and Simone Happ and Sami Jantunen and Ben Jennings and Paul Johannesson and Agnes Koschmider and Selmin Nurcan and Davide Rossi and Rainer Schmidt},
  year = {2010},
  doi = {10.1002/smr.460},
  url = {http://dx.doi.org/10.1002/smr.460},
  tags = {social},
  researchr = {https://researchr.org/publication/ErolGHJJJKNRS10},
  cites = {0},
  citedby = {0},
  journal = {Journal of Software Maintenance},
  volume = {22},
  number = {6-7},
  pages = {449-476},
}