Bedilia Estrada-Torres, Pedro Henrique Piccoli Richetti, Adela del-Río-Ortega, Fernanda Araujo Baião, Manuel Resinas, Flávia Maria Santoro, Antonio Ruiz Cortés. Measuring Performance in Knowledge-intensive Processes. ACM Trans. Internet Techn., 19(1), 2019. [doi]
@article{Estrada-TorresR19,
title = {Measuring Performance in Knowledge-intensive Processes},
author = {Bedilia Estrada-Torres and Pedro Henrique Piccoli Richetti and Adela del-Río-Ortega and Fernanda Araujo Baião and Manuel Resinas and Flávia Maria Santoro and Antonio Ruiz Cortés},
year = {2019},
url = {https://dl.acm.org/citation.cfm?id=3289180},
researchr = {https://researchr.org/publication/Estrada-TorresR19},
cites = {0},
citedby = {0},
journal = {ACM Trans. Internet Techn.},
volume = {19},
number = {1},
}