A model to improve management of banking customers

Antonia Estrella-Ramon, Manuel Sánchez-Pérez, Gilbert Swinnen, Koen Vanhoof. A model to improve management of banking customers. Industrial Management and Data Systems, 117(2):250-266, 2017. [doi]

Authors

Antonia Estrella-Ramon

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Manuel Sánchez-Pérez

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Gilbert Swinnen

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Koen Vanhoof

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