Jody Condit Fagan, Eileen Abels, John V. Richardson Jr., Joanne Silverstein, Margaret Victoria Turqman, Ann K. Randall, Dania Bilal. Training and coordination for chat reference. Sponsored by SIG ED, SIG USE. In Information, Connetcitons and Community - Proceedings of the 65th ASIS&T Annual Meeting, ASIST 2002, Philadelphia, PA, USA, November 18-21, 2002. Volume 39 of Proceedings of the Association for Information Science and Technology, pages 488-489, Wiley, 2002. [doi]
Abstract is missing.