Ricardo de Almeida Falbo, Ligia S. Mota Borges, Fabio Feu Rosa Valente. Using Knowledge Management to Improve Software Process Performance in a CMM Level 3 Organization. In 4th International Conference on Quality Software (QSIC 2004), 8-10 September 2004, Braunschweig, Germany. pages 162-169, IEEE Computer Society, 2004. [doi]
Abstract is missing.