Publishing Troubleshooting Expertise on the World-Wide Web: A Case Study

Robert G. Farrell, Frank T. Jones III, Karen Kukich. Publishing Troubleshooting Expertise on the World-Wide Web: A Case Study. In Suave Lobodzinski, Ivan Tomek, editors, Proceedings of WebNet 97 - World Conference on the WWW, Internet & Intranet, Toronto, Canada, November 1-5, 1997. AACE, 1997.

Abstract

Abstract is missing.