Mehdi Fasanghari, Navid Gholamy, S. Kamal Chaharsooghi, Shohre Qadami, Mohamad Soltani Delgosha. The Fuzzy Evaluation of E-Commerce Customer Satisfaction Utilizing Fuzzy TOPSIS. In Fei Yu, Qi Luo, Yongjun Chen, Zhigang Chen, editors, Proceedings of The International Symposium on Electronic Commerce and Security, ISECS 2008, August 3-5, 2008, Guangzhou, China. pages 870-874, IEEE Computer Society, 2008. [doi]
Abstract is missing.