Armin Felbermayr. Emotions in Online Reviews to Better Understand Customers' Brand Perception. In Witold Abramowicz, Rainer Alt, Bogdan Franczyk, editors, Business Information Systems Workshops - BIS 2016 International Workshops, Leipzig, Germany, July 6-8, 2016, Revised Papers. Volume 263 of Lecture Notes in Business Information Processing, pages 233-244, Springer, 2016. [doi]
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