End-to-End Continuous Speech Emotion Recognition in Real-life Customer Service Call Center Conversations

Yajing Feng, Laurence Devillers. End-to-End Continuous Speech Emotion Recognition in Real-life Customer Service Call Center Conversations. In 11th International Conference on Affective Computing and Intelligent Interaction, ACII 2023 - Workshops and Demos, Cambridge, MA, USA, September 10-13, 2023. pages 1-8, IEEE, 2023. [doi]

Abstract

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