Enabling customers engagement and collaboration for small and medium-sized enterprises in ubiquitous multi-channel ecosystems

Anna Fensel, Ioan Toma, José María García, Ioannis Stavrakantonakis, Dieter Fensel. Enabling customers engagement and collaboration for small and medium-sized enterprises in ubiquitous multi-channel ecosystems. Computers in Industry, 65(5):891-904, 2014. [doi]

@article{FenselTGSF14,
  title = {Enabling customers engagement and collaboration for small and medium-sized enterprises in ubiquitous multi-channel ecosystems},
  author = {Anna Fensel and Ioan Toma and José María García and Ioannis Stavrakantonakis and Dieter Fensel},
  year = {2014},
  doi = {10.1016/j.compind.2014.02.001},
  url = {http://dx.doi.org/10.1016/j.compind.2014.02.001},
  researchr = {https://researchr.org/publication/FenselTGSF14},
  cites = {0},
  citedby = {0},
  journal = {Computers in Industry},
  volume = {65},
  number = {5},
  pages = {891-904},
}