Ana T. Ferreira-Oliveira, Ana F. Bouças. Retaining Knowledge and Human Resource Management in IT Sector: How We Are SMEs Doing This?. In Álvaro Rocha, Hojjat Adeli, Luís Paulo Reis, Sandra Costanzo, Irena Orovic, Fernando Moreira, editors, Trends and Innovations in Information Systems and Technologies - Volume 1, WorldCIST 2020, Budva, Montenegro, 7-10 April 2020. Volume 1159 of Advances in Intelligent Systems and Computing, pages 35-44, Springer, 2020. [doi]
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