Chiara Fioravanti. Designing visual diagrams to explain how to access public online services to vulnerable audiences: insights from a field experience in Italy (short paper). In Jolien Ubacht, Csaba Csáki, Lieselot Danneels, Noella Edelmann, Marijn Janssen 0001, Evangelos Kalampokis, Ida Lingren, Anna-Sophie Novak, Panos Panagiotopoulos 0001, Peter Parycek, Gabriela Viale Pereira, Iryna Susha, Gerhard Schwabe, Shefali Virkar, Efthimios Tambouris, Anneke Zuiderwijk, editors, Joint Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2023 co-located with the International Conference EGOV-CeDEM-ePart (EGOV-CeDEM-ePart 2023), Corvinus University of Budapest, September 4-7, 2023. Volume 3449 of CEUR Workshop Proceedings, CEUR-WS.org, 2023. [doi]
Abstract is missing.