George Forman, Evan Kirshenbaum, Jaap Suermondt. Pragmatic text mining: minimizing human effort to quantify many issues in call logs. In Tina Eliassi-Rad, Lyle H. Ungar, Mark Craven, Dimitrios Gunopulos, editors, Proceedings of the Twelfth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, Philadelphia, PA, USA, August 20-23, 2006. pages 852-861, ACM, 2006. [doi]
Abstract is missing.