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Citizen's Charter Driven Service Area Improvement

Anna Marie Fortuito, Moshiur Bhuiyan, Farzana Haque, Luba Shabnam, Aneesh Krishna, Chandana Withana. Citizen's Charter Driven Service Area Improvement. In Jing Sun 0002, Y. Raghu Reddy, Arun Bahulkar, Anjaneyulu Pasala, editors, 2015 Asia-Pacific Software Engineering Conference, APSEC 2015, New Delhi, India, December 1-4, 2015. pages 401-408, IEEE Computer Society, 2015. [doi]

Authors

Anna Marie Fortuito

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Moshiur Bhuiyan

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Farzana Haque

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Luba Shabnam

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Aneesh Krishna

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Chandana Withana

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