Anna Marie Fortuito, Moshiur Bhuiyan, Farzana Haque, Luba Shabnam, Aneesh Krishna, Chandana Withana. Citizen's Charter Driven Service Area Improvement. In Jing Sun 0002, Y. Raghu Reddy, Arun Bahulkar, Anjaneyulu Pasala, editors, 2015 Asia-Pacific Software Engineering Conference, APSEC 2015, New Delhi, India, December 1-4, 2015. pages 401-408, IEEE Computer Society, 2015. [doi]
@inproceedings{FortuitoBHSKW15,
title = {Citizen's Charter Driven Service Area Improvement},
author = {Anna Marie Fortuito and Moshiur Bhuiyan and Farzana Haque and Luba Shabnam and Aneesh Krishna and Chandana Withana},
year = {2015},
doi = {10.1109/APSEC.2015.43},
url = {http://doi.ieeecomputersociety.org/10.1109/APSEC.2015.43},
researchr = {https://researchr.org/publication/FortuitoBHSKW15},
cites = {0},
citedby = {0},
pages = {401-408},
booktitle = {2015 Asia-Pacific Software Engineering Conference, APSEC 2015, New Delhi, India, December 1-4, 2015},
editor = {Jing Sun 0002 and Y. Raghu Reddy and Arun Bahulkar and Anjaneyulu Pasala},
publisher = {IEEE Computer Society},
isbn = {978-1-4673-9644-8},
}