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Say Goodbye to Post-Mortems. Say Hello to Effective Problem Management and Increased Availability.

Charles T. Foy. Say Goodbye to Post-Mortems. Say Hello to Effective Problem Management and Increased Availability.. In 34th International Computer Measurement Group Conference, December 7-12, 2008, Las Vegas, Nevada, USA, Proceedings. pages 591-600, Computer Measurement Group, 2008.

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