Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Kundenzentriertes vs. effizientes Prozessdesign in einer digitalen Welt - Auswirkungen von Prozess-Design-Entscheidungen auf die (Digital) Customer Experience