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Hansjörg Fromm, Gerhard Satzger, Thomas Setzer. Introduction to the Minitrack on Service Analytics. In 51st Hawaii International Conference on System Sciences, HICSS 2018, Hilton Waikoloa Village, Hawaii, USA, January 3-6, 2018. pages 1-2, AIS Electronic Library (AISeL), 2018. [doi]
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