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Introduction to the Minitrack on Service Analytics

Niklas Kühl, Hansjörg Fromm, Gerhard Satzger, Thomas Setzer. Introduction to the Minitrack on Service Analytics. In 53rd Hawaii International Conference on System Sciences, HICSS 2020, Maui, Hawaii, USA, January 7-10, 2020. pages 1-2, ScholarSpace, 2020. [doi]

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