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ICT Process Improvement and Assessment

Karol Frühauf. ICT Process Improvement and Assessment. In Fernando Brito e Abreu, João Pascoal Faria, Ricardo Jorge Machado, editors, Quality of Information and Communications Technology, 7th International Conference on the Quality of Information and Communications Technology, QUATIC 2010, Porto, Portugal, 29 September - 2 October, 2010, Proceedings. pages 409-411, IEEE Computer Society, 2010. [doi]

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