Understanding why consumers engage in electronic word-of-mouth communication: Perspectives from theory of planned behavior and justice theory

Jen-Ruei Fu, Pei-Hung Ju, Chiung-Wen Hsu. Understanding why consumers engage in electronic word-of-mouth communication: Perspectives from theory of planned behavior and justice theory. Electronic Commerce Research and Applications, 14(6):616-630, 2015. [doi]

@article{FuJH15,
  title = {Understanding why consumers engage in electronic word-of-mouth communication: Perspectives from theory of planned behavior and justice theory},
  author = {Jen-Ruei Fu and Pei-Hung Ju and Chiung-Wen Hsu},
  year = {2015},
  doi = {10.1016/j.elerap.2015.09.003},
  url = {http://dx.doi.org/10.1016/j.elerap.2015.09.003},
  researchr = {https://researchr.org/publication/FuJH15},
  cites = {0},
  citedby = {0},
  journal = {Electronic Commerce Research and Applications},
  volume = {14},
  number = {6},
  pages = {616-630},
}