ICT Services for Every Citizen: The Challenge of Gaps in User Knowledge

Kristin Skeide Fuglerud. ICT Services for Every Citizen: The Challenge of Gaps in User Knowledge. In Constantine Stephanidis, editor, Universal Access in Human-Computer Interaction. Addressing Diversity, 5th International Conference, UAHCI 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009. Proceedings, Part I. Volume 5614 of Lecture Notes in Computer Science, pages 38-47, Springer, 2009. [doi]

@inproceedings{Fuglerud09,
  title = {ICT Services for Every Citizen: The Challenge of Gaps in User Knowledge},
  author = {Kristin Skeide Fuglerud},
  year = {2009},
  doi = {10.1007/978-3-642-02707-9_5},
  url = {http://dx.doi.org/10.1007/978-3-642-02707-9_5},
  researchr = {https://researchr.org/publication/Fuglerud09},
  cites = {0},
  citedby = {0},
  pages = {38-47},
  booktitle = {Universal Access in Human-Computer Interaction. Addressing Diversity, 5th International Conference, UAHCI 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009. Proceedings, Part I},
  editor = {Constantine Stephanidis},
  volume = {5614},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-642-02706-2},
}