Tomohiko Fujimura, Yoko Ishino. Omni-Channel Challenges Facing Small- and Medium-Sized Enterprises: Balancing Between B2B and B2C. In Gordan Jezic, Yun-Heh Jessica Chen-Burger, Mario Kusek, Roman Sperka, Robert J. Howlett, Lakhmi C. Jain, editors, Agents and Multi-Agent Systems: Technologies and Applications 2020, 14th KES International Conference, KES-AMSTA 2020, June 2020 Proceedings. pages 343-353, Springer, 2020. [doi]
Abstract is missing.