Takaaki Fukutomi, Satoshi Kobashikawa, Taichi Asami, Tsubasa Shinozaki, Hirokazu Masataki, Satoshi Takahashi. Extracting call-reason segments from contact center dialogs by using automatically acquired boundary expressions. In Proceedings of the IEEE International Conference on Acoustics, Speech, and Signal Processing, ICASSP 2011, May 22-27, 2011, Prague Congress Center, Prague, Czech Republic. pages 5584-5587, IEEE, 2011. [doi]
Abstract is missing.