Helen J. A. Fuller, Timothy Arnold. Finding Health Care Usability and Safety Issues in Consumer Product Reviews. In Nancy J. Lightner, Jay Kalra, editors, Advances in Human Factors and Ergonomics in Healthcare and Medical Devices - Proceedings of the AHFE 2019 International Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, Washington, DC, USA, July 24-28, 2019. Volume 957 of Advances in Intelligent Systems and Computing, pages 209-218, Springer, 2019. [doi]
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